05Artificial intelligence
No gimmicks: assistants that handle your emails, documents and requests, then trigger the right action in your tools. Read, understand, decide, execute, with human validation when it matters.
What is the procedure for handling a refund request?
- AfterSales_Procedure.pdfp. 12
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- Knowledge baseArticle #284
- Terms_and_conditions.pdfArt. 9
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AI makes a lot of promises, but few companies know where it actually creates value.
We start from concrete use cases (emails, documents, requests) and integrate AI where it saves time, measurably and under control.
Assistants that read, understand and act inside your tools, with human validation.
Read
Emails, PDFs, forms, transcripts: AI extracts the useful information, whatever the format.
Understand
Intent, urgency, entities, clauses: each request is qualified against your own criteria.
Decide
Prioritisation, assignment, suggested reply, with a configurable human validation step.
Execute
CRM records, drafts, meetings, filing: the action happens inside your tools.
Solutions
- Email processing
- Document analysis
- Lead qualification
- Automatic meeting notes
- Internal assistant
Technologies
- OpenAI
- Claude
- RAG
- n8n
Examples
- Triage and assisted replies for incoming requests
- Clause extraction from contracts
- Searchable internal knowledge base
We start from concrete use cases (emails, documents, requests) and integrate AI where it saves time, measurably and under control.
- 01
Use cases
We identify where AI really saves time and where it should not step in.
- 02
Prototype
A first assistant tested on your real data within a few weeks.
- 03
Integration
Connection to your tools, guardrails, logging and human validation.
- 04
Measurement
Time saved, error rate, adoption: AI is assessed like any other investment.
Frequently asked questions
Does our data stay confidential?
Yes. We choose providers and configurations that do not use your data for training, with European hosting when required.
Does AI replace our teams?
No. It handles triage, data entry and search so your teams can focus on advice, relationships and decisions.
Where should we start?
With one precise, frequent use case, often handling incoming requests. A first measurable result comes quickly.

Let’s build something
useful.
Have an idea, a problem or a process to improve? We are here to turn it into a system.